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Repairs & Maintenance

For any Maintenance Issues:

1 - Login to your "Tenant Web Access" account and click on "Service Issue"
2 - Click on the "Maintenance Request" tab, under "Tenants Portal"

In the case of an emergency, such as no heat, broken pipes, etc. text or call 320-828-7206.

Please Note: Any repairs or maintenance required due to the intentional or negligent acts of the tenant(s) or their guest(s) shall be made at the tenant(s) expense. Examples of such repairs include, but are not limited to:

  • Clogged Drains & Plumbing
  • Replacement of Furnace Filters (Tenant is required to replace every 30 days), Burnt Out Light Bulbs and Smoke Detectors Batteries (every 6 months)
  • Damage or Misuse of Appliances (burners, shelves, handles), Window treatments & Screens, Light Fixtures

All charges will be billed to the tenant(s) and MUST be paid within 10 business days.

Excessive Use of Utilities

All tenant(s) are responsible to inform JLS of any water leaks or running water in their unit/home. A running toilet is like an open faucet and can use $50 of water in a 24 hour period. Running water in toilets is typically the result of one of the two reasons below:

  • Fast Running toilet - this is caused by a tangled chain (rope, string, plastic or metal) inside the toilet tank which is preventing the rubber "flapper" at the bottom from closing
  • Slow Running toilet - This is noticeable when the toilet continues to run water and then shuts off in 10-30 seconds intervals. This is cause by a worn out Flush Valve.

In the case of an extreme water leak, such as a broken faucet or pipe, shut-off the water to the home immediately and call JLS for emergency service.

JLS Property Management requires tenant(s) to maintain their homes in a neat and tidy condition, which includes the interior of the unit/home as well as the exterior.

Think Before You Flush

Only dispose of the following items in the trash
-Hair
-Grease/Cooking Oil
-Diapers
-Cleaning Wipes
-Feminine products
-Flushable Wipes

DO NOT flush down the toilet.

All cooking oil, poultry fat or grease must be disposed of by allowing it to cool down, placed in a sealed non-recyclable container and disposed of in the garbage.