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Repairs & Maintenance

For any Maintenance Issues:

1 - Login to your "Tenant Web Access" account and click on "Service Issue"
2 - Click on the "Maintenance Request" tab, under "Tenants Portal"

In the case of an emergency, such as no heat, broken pipes, etc. call 320-259-0859 and follow prompts for emergency service line.

Please Note: Any repairs or maintenance required due to the intentional or negligent acts of the tenant(s) or their guest(s) shall be made at the tenant(s) expense. Examples of such repairs include, but are not limited to:

  • Clogged Drains & Plumbing
  • Replacement of Furnace Filters (Tenant is required to replace every 30 days)
  • Burnt Out Light Bulbs and Smoke Detectors Batteries
  • Damage or Misuse of Appliances (burners, shelves, handles)
  • Window treatments & Screens, Light Fixtures

All charges will be billed to the tenant(s) and MUST be paid within 10 business days.

Excessive Use of Utilities

All tenant(s) are responsible to inform JLS Property Management of any water leaks or running water in their unit/home. A running toilet is like an open faucet and can use $50 of water in a 24 hour period. Running water in toilets is typically the result of one of the two reasons below:

  • Fast Running toilet - this is caused by a tangled chain (rope, string, plastic or metal) inside the toilet tank which is preventing the rubber "flapper" at the bottom from closing
  • Slow Running toilet - This is noticeable when the toilet continues to run water and then shuts off in 10-30 seconds intervals. This is cause by a worn out Flush Valve.

In the case of an extreme water leak, such as a broken faucet or pipe, shut-off the water to the home immediately and call JLS Property Management for emergency service.

JLS Property Management requires tenant(s) to maintain their homes in a neat and tidy condition, which includes the interior of the unit/home as well as the exterior.

Think Before You Flush

ONLY TOILET PAPER IS ALLOWED TO BE FLUSHED DOWN TOILET! All other items need to be disposed using the TRASH!

Specifically, we would like to remind you that the following items need to be placed in the TRASH, and are not allowed down ANY plumbing fixtures.

  • Hair
  • Grease/Cooking Oil
  • Diapers
  • Cleaning Wipes
  • Feminine products
  • Flushable Wipes (No wipes are flushable!)

    • Proper Disposal of Grease/Cooking Oil: All cooking oil, fat, or grease must be disposed of by allowing it to cool down, placing it in a sealed non-recyclable container and disposing of in the Trash.

    Note: We are aware that some homes do contain garbage disposals. Please know that the use/misuse of these systems may result in additional charges. By choosing to use these items, the Tenant becomes directly responsible for all maintenance/repairs associated with that use.