Coronavirus (COVID-19)

Coronavirus (COVID-19)


Please check back for updates, as we will be updating our resources and links as we receive additional information.

What is JLS doing?

Currently our office is closed to all non-scheduled appointments. (This includes all guests and visitors) Please call us if you would like to schedule an appointment and we would be more than happy to meet with you. Please know that we are not taking this situation lightly, and we are doing all we can behind the scenes to ensure your health and safety. We will continue to explore any and all available options to help those affected. Please know that you can always reach us via phone, email, and text. We will continue to do all we can to keep you safe.

What can We do? (Tenant)

Each individual is on a different spot on the spectrum in relation to this virus. We just ask that consideration and compassion for your fellow neighbor always be of number one concern.

There is a lot unknown about the virus and how it spreads and how it affects different people. One thing that is absolutely certain though, is that cleaning and sanitation continues to be the best way to prevent you and your family from becoming sick or having unwanted pests/rodents. Here are some helpful reminders about cleaning and sanitation.


  • It is important to practice good hygiene, wash your hands regularly, and to wipe down commonly used surfaces such as door knobs, counter tops, and light switches with approved disinfectant wipes.
  • Taking out the garbage and properly storing food will help eliminate any pest issues that may arise as well.
  • We are asking that if you live in a shared home/apartment, that you consider your neighbor before having guests and visitors. We most certainly will not be policing/enforcing, but we ask that you consider this out of respect for your neighbors/friends/family.

  • Since we have all been home more often and will continue to be, it is very important to consider the following.
  • Toilet paper is the only product that should be flushed down the toilet. This should be done in moderation as well. It is extremely important that you do NOT flush any facial tissues, paper towels, baby wipes, feminine products etc.
  • Do not put grease or food items down any drains. These should all be properly disposed or recycled.
    Heat/Air Conditioning:
  • Makes sure you are replacing your furnace filter. If you are using the cloth type filters this needs to be done every 30-days, if you use the This will help make sure you are not putting un-needed strain on your furnace or air conditioner. If you are using the fiberglass type this can be extended to every 90 days.
  • Fire Safety:
  • Please take this time to check your smoke detectors and CO2 detectors. These should have fresh batteries every 6 months and be tested regularly.
  • Now is also a good time to make sure your fire extinguisher is not expired and that the gauge is in the "green zone".
  • Dryer vents and catches should be checked and cleaned after every use.
  • Take this time to make sure your family has a safety plan in the event of severe weather or a fire or other emergency were to occur.
  • How do we pay rent?

    At this time, we are asking that all rent is paid via your online "Resident Web Access" (RWA), sent via mail to our PO Box, or placed in the drop box outside of the office. (Remember to use the ACH option, using your checking account number and routing number. The processing company charges large fees for using any "cards")

    JLS Property Management
    PO Box 178
    Sauk Rapids, MN 56379

    *Please protect yourself and do NOT send Cash. (Checks, Money Orders, and Certified Checks are preferred if not paying online)

    You can print and pull receipts or account statements 24/7 using your online portal. You can get to this by going to "Current Tenants" above and then clicking on "Tenant Portal (TWA)"

    As in any situation, communication is key! Please call, text, or email us and we can talk through your personal situation and best recommend resources or attempt to restructure your lease or payment schedule. We can't help you if you are not honest or we don't know your situation. We want to help you and will do all we can to point you in the right direction for assistance.

    Currently RENTHELPMN.ORG is accepting applications for anyone who has fallen behind on payments. If you need help with the paperwork, please do not hesitate to give our office a call. We would be more than happy to help you!

    Information on the Coronavirus (COVID-19)